Refund Policy

GigGap subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan selected at checkout).

You may cancel future renewals at any time. Cancellation will stop the next billing cycle but does not automatically generate a refund for the current billing period.

If you believe you were charged in error or experienced a billing issue, contact us as soon as possible through the GigGap contact page with the email used for your subscription and a short description of the issue.

We review refund requests case by case and may issue refunds at our discretion where appropriate.

Except where required by law, completed billing periods, partial use of a subscription period, and failure to cancel before renewal are generally non-refundable.

If you see a duplicate or unauthorized charge, contact us immediately. We will investigate and work with the payment provider to resolve the issue.

We may update this refund policy from time to time to reflect product, billing, or legal changes. The latest version will always be published on this page.